When you partner with Dobbs Positioning Solutions, you gain access to a team of dedicated professionals. Behind every piece of technology and system installation is a team member that is committed to your success. Among this group are our Technology Support Advisors (TSA), who take center stage as your frontline partner who ensure you receive unparalleled support, training, and assistance every step of the way.
Technology Support Advisors are more than customer service representatives. They are highly skilled individuals with a deep understanding of our construction technology solutions. Equipped with technical expertise and a passion for problem-solving, our TSAs are the cornerstone of our commitment to excellence in delivering superior service.
Dobbs Positioning Solutions and our partners John Deere, Topcon, and Teleo host an array of training and demonstration events throughout the year. A sampling of these training events include:
We provide delivery training with every machine equipped with our technology and systems as part of your machine start up. This helps provide operators and equipment owners with a foundation for knowledge on how to best utilize their equipment. We follow up with remote operator check ups utilizing SmartGrade Remote Support and Topcon Sitelink Support to ensure all new operators are on the path to success with your new systems and machine.
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Our team is on standby to make sure your business continues to run smoothly and without interruptions.
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