Service

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Comprehensive Support

Dobbs Positioning Solutions offers an optional commitment. It is a program available exclusively on all new or qualifying systems and provides comprehensive support and service by Dobbs Positioning Solutions.

Commitment Plan Options Get More Info

The services provided as part of the commitment includes:

  • Labor for all field service calls on covered system that are located within the Dobbs Positioning Solutions’ respective area of responsibility (AOR).
  • Complimentary loaders during repair or replacement period for inoperable system components.
  • Remote support with original equipment manufactures: Topcon, John Deere SmartGrade, and Teleo.
  • A 50% discount on training class registrations (limited to one person, per active commitment program).
  • System and software training at the time of delivery or installation.
  • A guaranteed 1 hour response time after contacting the Solutions Support Center.
  • Unlimited phone, text, and email support.
  • Complimentary annual inspections.
  • Complimentary annual firmware and software updates.

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