Service

The services provided as part of the commitment includes:

• Labor for all field service calls on covered system that are located within the Dobbs Positioning Solutions’ respective area of responsibility (AOR).
• Complimentary loaders during repair or replacement period for inoperable system components.
• Remote support with original equipment manufactures: Topcon, John Deere SmartGrade, and Teleo.
• A 50% discount on training class registrations (limited to one person, per active commitment program).
• System and software training at the time of delivery or installation.
• A guaranteed 1 hour response time after contacting the Solutions Support Center.
• Unlimited phone, text, and email support.
• Complimentary annual inspections.
• Complimentary annual firmware and software updates.