Customer Service

SHAPE YOUR WORLD

Welcome to Dobbs Equipment Customer Service!
Information plays a vital role in realizing the value and managing the power of your resources.

NEW AND CURRENT USERS:

View Dobbs Equipment Customer Portal:

FACTORY CAPSTONE CERTIFIED TECHNICIANS

John Deere requires Dobbs Equipment technicians to be factory trained before any new products are shipped to our branches. This, coupled with our in-house team of professional trainers and remote diagnostics with our industry exclusive Service Advisor Remote tool, ensures our technicians are capable of diagnosing and repairing problems quickly – the first time.

CONSTRUCTION SUPPORT PACKAGES

Dobbs Equipment Ultimate Uptime featuring John Deere WorkSight™ – is a customizable support solution. This flexible offering is designed to improve your profitability by maximizing productivity and uptime while lowering operating costs. We will listen thoroughly to understand your needs and suggest additional services to create a customized solution that optimizes your uptime based on the needs of your business.

Find out more about Preventive Maintenance

WARRANTY INFORMATION

Dobbs Equipment is an authorized provider of warranty on new John Deere Construction Equipment and Original Equipment Manufacturer (OEM) engines. Dobbs Equipment offers a variety of warranty and extended warranty programs. Visit your local store for more warranty information.

Find out more about Extended Warranties

POWERTRAIN RELIFE PROGRAM*

Manage owning and operating costs with a John Deere Powertrain Relife

Thorough machine inspection by factory certified technician
Complete set of John Deere Reman power train components
John Deere Powertrain Relife Plus Warranty.

*Not available on all models.

TRAINING SERVICES

Our time in-house trainers certified by Deere to do factory level product and technical training. Need some help keeping your technicians up to speed on the ever changing world of equipment technology? Let Dobbs Equipment help with the education process.

EMERGENCY SERVICE SUPPORT

With a vast and modern fleet of field service and lube trucks, Dobbs Equipment can offer job site support to maximize your equipment uptime. Our team of factory trained field service and lube technicians are the best in the business and on-call to help manage your fleet and equipment uptime.